Company operating name: Goldmine Insurance Services Ltd.

Business Address: 8128 128 St, Surrey, BC V3W 1R1

Job Title: Administrative Assistant NOC 13110

Job Duties:

• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Schedule and confirm appointments with advisors as per schedule.
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Provide customer service
• Greet people and direct them to advisors as per their appointments
• Maintain and manage digital database
• Answer telephone calls and emails from customers promptly and direct inquiries to the appropriate insurance agent.
• Consult with clients after the sale to provide ongoing support
• Perform basic bookkeeping tasks
• Handle outbound mail including courier packages, regular and registered mail
• Record and maintain records of clients for policy renewal or date of expiry etc.
• Ensuring contract documentation is up to date and filed appropriately as per the requirement of the policy along with proofreading correspondence and documents
• Update the database and provide clients with any updates if applicable.
• Purchase office supplies as needed and schedule maintenance for office equipment repairs, if needed
• Maintaining client files and paperwork for subsequent processes involved in policy.

Specific skills

• MS Office (Word, Excel, PowerPoint)
• Invoice generation
• Highly organized and detail-oriented
• Fast-paced environment
• Ability to multitask

Job type: Permanent Position/ Full time

Language of Work: English

Salary: Negotiable ($ 29.00 to $ 39.00 per hour)

Schedule

• 8-hour shift
• Monday to Friday

 Benefits:

• Competitive salary
• Friendly and supportive team

Job Requirements:

• Completion of secondary school
• Experience : 1 year to less than 2 years

Contact Info: hr@goldmineinsurance.ca