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Job Description
Our firm is looking for an Administrative Assistant with a minimum 2 years of experience who can work in a fast-paced work environment, work under pressure and meet tight deadlines. This is a permanent, full-time position.
English proficiency is a must.
Minimum High School completion is required to apply.
NUMBER OF POSITIONS AVAILABLE: 1
START DATE: As soon as possible
RESPONSIBILITIES:
Create and proofread correspondence, forms and other documents as required
Develop and implement standard operating procedures (SOPs) for office tasks and activities
Plan and organize daily operations
Direct and control daily operations
Manage and supervise day-to-day activities of the firm
Coordinate the flow of information within the respective teams
Evaluate daily operations, take actions and report unresolved issues to the Managing Director to ensure smooth running of the firm
Schedule and confirm appointments with vendors and clients
Maintain manual computerized filing systems
Respond to inquiries and other incoming calls and relay messages to the concerned person
Answer electronic inquiries for products and services
Order products from vendors based on inquiry and maintain inventory
Record, organize and analyze data and statistics of products and services
Perform checks on payroll administration (by a third party), liaise with third party and employee to resolve any miscalculations in pay
Liaise with customers and third party service providers for warranty claims and ensure prompt resolution of claims
Perform final checks and signoffs on reports
Oversee project assignments, coordination and evaluation
Train other workers
Direct staff
Create and execute a hiring plan to attract and retain qualified staff to fit business needs
Provide customer service to clients, vendors and customers
Recruit workers and ensure smooth onboarding process
Oversee training of new staff
Respond to employee questions and resolve complaints
Maintain and manage in-house digital databases
Provide ongoing customer service and complaints resolution after sale
Review and revise procedures to maintain occupational health and safety
BENEFITS: Health, Dental, Disability
We are currently only looking for Canadian citizens, permanent residents or those authorized to work in Canada (with a valid Canadian work permit). We will not respond to individuals who are not authorized to work in Canada.
CONTACT
Qualified individuals can send their cover letter and resume to roycoltd2008@gmail.com